Privacy Policy

Privacy Policy

June 2025

At Express Postals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information
  • • Name
  • • Email address
  • • Phone number
  • • Billing and shipping addresses
  • • Payment information (e.g., credit card details)
1.2. Non-Personal Information
  • • IP address
  • • Browser type and version
  • • Device information
  • • Pages visited and time spent on the Site
  • • Referring website or search engine
1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us analyze website traffic and improve our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • • To process and fulfill your orders
  • • To provide real-time shipment tracking
  • • To communicate with you about your orders, inquiries, or support requests
  • • To improve our Site, Services, and user experience
  • • To comply with legal obligations
  • • To send promotional emails or newsletters (you can opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

3.1. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • • Payment processors
  • • Shipping and logistics partners
  • • IT and hosting providers
3.2. Legal Compliance

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • • Comply with legal obligations
  • • Protect and defend our rights or property
  • • Prevent fraud or abuse

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • • Encryption of sensitive data (e.g., payment information)
  • • Secure servers and firewalls
  • • Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

5.2. Data Deletion

You may request that we delete your personal information, subject to legal and contractual obligations.

5.3. Opt-Out

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

5.4. Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking

We use cookies to:

  • • Analyze website traffic and usage
  • • Remember your preferences
  • • Provide personalized content and advertisements

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Express Postals
310 7th Ave South Charleston, WV 25303
Phone: +1 223-307-8767
Email: [email protected]