Below are some of the most common questions we receive. If you don’t find your answer here, feel free to contact us.
You can track your shipment by entering your tracking number on our Tracking page. You’ll receive real-time updates on the status of your delivery.
Prohibited items include hazardous materials, illegal substances, perishable goods (unless explicitly agreed upon), and items restricted by local, national, or international laws. For a full list, please refer to our Terms and Conditions.
Shipping costs are calculated based on the weight, dimensions, and destination of your shipment. You can get an estimate by contacting our support team.
If your shipment is delayed, please check the tracking information for updates. If the delay persists, contact our customer support team at [email protected] or call us at +1 223-307-8767.
To cancel or modify your shipment, please contact our support team as soon as possible. Note that changes may not be possible if the shipment is already in transit.